Target's Exchange Policy: Complete Guide for Fuss-Free, Easy Exchanges

What is Target’s exchange policy?

Confused over how to start the exchange process for Target?

For Target, their official exchange policy states that:

We offer exchanges in store on most items based on the return policy window. If an exchange can't be completed, a return and purchase of a new item may be offered within the return policy and return window. We'll do our best to honor your promotional or sale price but there may be differences based on tender used, coupons and offers applied. According to the Return policy: Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. The return window for items sold on Target.com begins once the order has been invoiced. Invoicing happens when any part of the order is shipped, delivered by a Shipt shopper or made ready for pick up. Some items sold by Target have a modified return policy noted on the receipt, packing slip, Target policy board (refund exceptions), Target.com or in the item description. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. If you’d like to exchange an item purchased on Target.com, call Target.com Guest Services at 1-800-591-3869. If the item you want is available, we can process a return and place a new order for the item, honoring the original purchase price.

Here is a summary table:

How do I start an exchange?

According to their most updated exchange policy, these are the steps to take to initiate an exchange with Target.

Firstly, prepare for your exchange

• Bring item(s) to exchange
• Bring your original receipt (if available)
• Bring a valid ID
• Original form of payment (recommended)

Next, at the Store

• Go to Guest Services counter
• Explain exchange reason
• Select replacement item first (if possible)
• Present items and receipt

Lastly, choose between exchange options

• Direct Exchange: Same item, different size/color

• Different Item: Price differences apply

• Pay difference if new item costs more

• Receive difference if new item costs less

What is the Target’s exchange time period?

Target's exchange policy allows customers to exchange most items within 90 days of purchase. Generally, customers can exchange most items within 90 days, with some exceptions, which may have a shorter exchange window. Be sure to confirm any exceptions before proceeding!

What can I not exchange at Target?

Exchanges without a receipt may be limited. Additionally, the following items are eligible only for exchange if opened: Music, movies, video games and software (exchange for same title, for same or different gaming platform) Airbeds (exchange for similar item)

The following items have a shorter window for returns and exchanges: Electronics and entertainment items (excluding Apple® & Beats products) must be returned / exchanged within 30 days. All Apple® & Beats products (including mobile phones) must be returned / exchanged within 14 days. Mobile phones purchased in-store or online via Order Pickup must be returned / exchanged within 14 days.

What do I need to bring for an exchange?

To process an exchange, you will need proof of purchase, which can be a physical or digital receipt. Additionally, ensure the item is in good, unused, unwashed condition, preferably in its original packaging.

Who can I contact for help?

For further clarification, you can always reach out to Target’s helpline:

If you’d like to exchange an item purchased on Target.com, call Target.com Guest Services at 1-800-591-3869.

How do I do exchanges for Target without a receipt?

If you don’t have a receipt, you may still be able to process an exchange using delivery and shipping confirmation emails, your Target account information, or credit card statements. If you've lost a physical receipt, going back to the original store can increase your chances of a successful exchange. Here’s what to bring to assist in verifying your purchase:

• A valid ID (driver's license or state ID).
• Details about the product, including name, brand, and approximate purchase date.
• Remember to be patient and polite when interacting with Target associates, as they work within company policies.

Having these items will significantly improve your chances of a successful exchange.

💡 Pro Tip: Always digitize your Target receipts immediately after purchase using Receiptor AI's WhatsApp scanner for hassle-free exchanges.

How can you make Target’s exchange policy even easier and quicker?

Unlike physical receipts, digital data is easier to locate and organize in bulk. By digitizing your receipts using Receiptor AI, you will never lose a receipt again.

1. Easily track exchange periods

Simply go to Sources > Email Accounts.

Receiptor AI automatically extracts key information from digital receipts in your emails, store names, dates, and itemized lists – all without lifting a finger.

Beyond keeping your receipts so you don’t lose them, Receiptor also has bonus features:

• Sync with budgeting apps or expense trackers for comprehensive financial management.
• Receiptor AI can categorize your purchases, making it easier to track spending patterns.
• Set up alerts for important purchases that are approaching end-of-exchange periods.

2. Capture and store your receipts digitally whenever, wherever you are

Receiptor AI has a WhatsApp Scanner feature for paper receipts that automatically adds and processes your receipt images.

After a simple setup (Settings > Personal Information > Enter your Phone Number):

• Open WhatsApp, enter the Receiptor AI chat, tap the camera icon, and send a photo of your receipt.
• Your digitized receipt will be available in your documents in a few moments.
• Easily send receipt files to family members for shared purchases or to your accountant for tax purposes.
• Find any receipt quickly by searching by date or store name on your Receiptor AI documents page.

Note: Many retailers now offer the option to receive digital receipts via email. For an additional layer of security, always opt for this when available.

By digitizing your receipts, you're not just preparing for potential exchanges—you're streamlining your entire purchase history. Whether it's for warranty claims, expense reports, or simply keeping track of your spending, digital receipts are a game-changer in modern shopping.

FAQ Section

Beyond what we have covered, here are some common questions relating to processing exchanges at Target.

Can I exchange a free promotional item I received with a qualifying purchase?

• Exchanges on free promotional items are offered with a valid receipt if the free promotional item you wish to exchange is defective and we have a replacement item in stock.

Can I exchange an item without a receipt?

• Target has a few ways of helping you return your items and they do our best to make sure you have proof of purchase.

Return barcodes and receipts can be accessed from your Target account for both online purchases and in-store purchases (if you’ve paid in store with a card associated to your Target account or your Wallet in the Target app).

For your online purchases: Please refer to your delivery and shipping confirmation emails for your order, the barcode related to your purchase in your Target account or the barcode in the Target app.

Target can also attempt to look up the receipt for store and online purchases in store. Bring the item and the method of payment used to Guest Services within the exchange window allowed for that item.

The store can look up receipts for purchases made with the following payment methods: Target Circle Card™ (Target Circle™ Debit Card, Target Circle™ Credit Card, Target Circle™ Mastercard®) Third-party Visa®, Mastercard®, American Express® and Discover® credit cards

If you don't have the proof of purchase (examples include receipts, digital barcodes, packing slips), you may receive a refund in the form of a merchandise return card.

When exchanging an item purchased from a Target Plus™ Partner, you must provide the proof of purchase. Receipts for items sold by Target Plus Partners are sent via email when the order is shipped, and again when the order is delivered. You can also print your receipt on your order details page or use a digital barcode found within the Target app or your Target account.

Have any further questions? You can check out Target’s FAQ page for other common enquiries at this link.

Found this article helpful?

Read on to find out more about Receiptor AI.

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• Receipt Scanners: What is the Best Way to Digitize Receipts?
• I Lost My Receipt: What to Do Next?
• Receiptor AI: A Founder's Vision for Automated Bookkeeping