Dext vs Receiptor AI: Comparison for 2025

Dext starts at $31.50 for 250 docs (with 5 only including line items); Receiptor AI starts at $29 for 50 docs (including line items).
No more client chasing, Receiptor AI monitors inboxes automatically.
Dext offers more integrations and mature workflows.
Best choice depends on your document volume and workflow needs.

Dext (formerly Receipt Bank) is the market leader in receipt capture software, used by 700,000+ businesses. But with limitations in document collection and parsing, many SMBs and accountants are looking for alternatives. Here's how Receiptor AI compares on features, pricing, and the one thing neither Dext nor most competitors have solved: automatic email inbox monitoring.

Quick Comparison

Feature	Dext	Receiptor AI
Automatic email inbox monitoring	No - forwarding only	Yes
Document limits	Yes - 50 to 3,000 by tier	Pay-as-you-go
WhatsApp submission	Yes	Yes
Accounting integrations	QBO, Xero, Sage, 30+	QBO, Xero
Bank connections	11,500+ institutions	Coming soon
Multi-currency	Yes	Yes
Starting monthly price	$32/month (250 docs, 5 only with line items) in the USA	Starts at $29/month (50 docs with line items)
Accountant/practice plans	Starts at $239-256/month	Starts at $199/month

What Dext Does Well

Dext has earned its market position:

Extensive integrations: 30+ accounting platforms, 11,500+ bank connections
Mature product: Years of refinement, stable platform
Practice features: Multi-client management, team workflows, and client portal
Fetch feature: Auto-pulls statements from some suppliers (utilities, banks)
Brand recognition: Accountants know it, clients trust it

If you're an accounting practice with 50+ clients already using Dext, switching costs may outweigh benefits.

Where Users Report Dext Falls Short

Based on user reviews across G2, Capterra, and accounting forums:

Pricing concerns:

Document limits force tier upgrades ("I hit my limit mid-month")
Accountant plans start at $235/month - expensive for small practices
Per-client costs add up quickly

Support issues:

Multiple reviews cite slow or unhelpful customer support
"Takes days to get a response"
Support quality decline noted after IRIS acquisition

Email limitations:

Still relies on email forwarding addresses
No automatic inbox scanning
Users must remember to forward every receipt

The Inbox Monitoring Gap

Neither Dext nor Receiptor AI's other competitors have solved automatic email inbox monitoring—a feature that eliminates the dreaded "client chasing" so familiar to accountants and bookkeepers.

Dext provides a unique email address (e.g., yourcompany@dext.cc) where you forward receipts. This means:

You must manually forward every email receipt
Or set up complex auto-forwarding rules
Gmail verification issues affect some users
Receipts in your inbox before you set up forwarding are lost

Receiptor AI connects directly to your email accounts and scans automatically for past emails and new arrivals—no forwarding addresses, no rules, no manual intervention. Accountants and bookkeepers can simply invite their clients as Guests, and Receiptor AI will monitor inboxes and extract receipts and invoices automatically. This means no more periodic reminders, chasing, or waiting for uploads—Receiptor AI handles the document collection in the background. In addition to its seamless functionality, Receiptor AI prioritizes data security and privacy. It employs encryption protocols and complies with industry standards to ensure client email data is protected, giving accountants peace of mind when handling sensitive information.

Pricing Breakdown

Dext pricing (as of 2025):

Starts at $31.50/month for 250 documents and 5 users (Business tier)
Custom pricing for Enterprise with 3,000+ documents
Accountant plans: $235-849/month

Receiptor AI pricing:

Starts lower at $29/month for 50 documents
Scales with volume and becomes cheaper at $0.50 per document above the base tier
More cost-effective for high document volumes

Which Should You Choose?

Dext makes sense if:

You need 30+ accounting platform integrations
You're an established practice with existing Dext workflows
You rely heavily on automatic bank statement fetching
Your clients already know how to use Dext

Receiptor AI makes sense if:

You want automatic email monitoring (not forwarding), so you never need to chase clients for missing receipts again
You need historical email receipt extraction
Document-based pricing limits frustrate you
You want a simpler, more affordable solution
You want a pricing model that gets more affordable as your document count grows

Can Receiptor AI be used alongside Dext?

Yes. During the transition period, you can use Receiptor’s auto-forward feature to send all automatically collected documents directly into Dext while testing Receiptor. This makes it easy to try Receiptor risk-free using the 14-day free trial without interrupting your existing Dext workflows.

How long does it take to migrate from Dext to Receiptor AI?

Receiptor setup takes only a few minutes and is ready to use immediately. From there, you can export your documents from Dext and import them into Receiptor, or simply rely on Receiptor’s Retroactive Extraction feature to automatically recover past receipts and invoices from your email. Support is available at every step.

Will any invoice data be lost during migration?

No. All historical invoice data remains intact in Dext until your account is closed. We recommend keeping Dext active for 30 days as a temporary backup, though most customers find this unnecessary once their data is imported into Receiptor.

What training is required for teams switching from Dext?

Receiptor is designed to be intuitive and requires minimal training. There is no supplier setup or rule-building required, and most users become comfortable within hours thanks to simple onboarding, built-in guidance, and optional training support.