Dick's Sporting Goods's Return and Exchange Policy: Complete Guide for Hassle-Free Returns and Exchanges

What is Dick's Sporting Goods’s return policy?

Confused over how to start the return process for Dick's Sporting Goods?

For Dick's Sporting Goods, their official return policy states that:

Returns with valid proof of purchase will receive a refund based on the initial form of payment, such as the credit card used for the purchase. "Valid Proof(s) of Purchase" include the order number, order confirmation email, original sales receipt, pack slip, or return barcode. Returns without a Valid Proof of Purchase must be returned using a valid ID and will receive a store credit for the lowest selling price. To be eligible for a refund, products must be in a clean and resalable condition. Certain items specified below may not be returned once they have been opened. For items excluded from returns, the manufacturer's contact information may be provided upon request. Returns with a gift receipt will be offered a gift card or an even exchange. Returns, where a Scorecard Reward or coupon was redeemed, will result in an adjusted refund amount. Items requiring repairs should be returned to the manufacturer or an authorized service center. The following identification is accepted for returns: U.S. or Canadian Driver's License, U.S. State ID, U.S. Military ID, or U.S. Passport.

Here is a summary table:

How do I start a return?

According to their most updated return policy, these are the steps to take to initiate a return with Dick's Sporting Goods.

• Park in one of our dedicated Curbside Pickup Spots

• Keep your proof of purchase with you.

• After arriving at the store and parking in the dedicated Curbside Pickup Spot, call the store phone number and let us know you have arrived.

• Please read to us your receipt or order number, and we will come to your vehicle.

• Stay in your vehicle - a Teammate will come to assist you.

• When the return is complete, we will be happy to provide an e-receipt for your convenience.

What is the Dick's Sporting Goods’s return time period?

Dick's Sporting Goods's return policy allows customers to return most items within 90 days of purchase, with some exceptions for specific categories. Be sure to confirm any exceptions before proceeding!

What can I not return at Dick's Sporting Goods?

The following items cannot be returned: Firearms, Ammunition, Hunting Bows, Crossbows, Gun Powders, Primers, Rifles/Muzzleloaders, Black Powder, Items Requiring Gasoline or Fuel, Airbeds, Custom and Special Order Items, Autographed Collectibles and Memorabilia, Trading Cards, Yeezy Shoes, and Gift Cards.

What do I need to bring for a return?

To process a return, you will need proof of purchase, which can be a physical or digital receipt. Additionally, ensure the item is in good, unused, unwashed condition, preferably in its original packaging.

Who can I contact for help?

For further clarification, you can always reach out to Dick's Sporting Goods’s helpline:

DICK'S Sporting Goods customer service can be reached at 1-877-846-9997, available Monday through Saturday (9am-9pm ET) and Sunday (9am-8pm ET). For credit card issues, contact DICK'S Credit Card Services at 1-844-335-8195. For store-specific questions, use the store locator at dickssportinggoods.com/stores to contact your local store directly.

How do I do returns for Dick's Sporting Goods without a receipt?

If you don’t have a receipt, you may still be able to process a return using delivery and shipping confirmation emails, your Dick's Sporting Goods account information, or credit card statements. If you've lost a physical receipt, returning to the original store can increase your chances of a successful return. Here’s what to bring to assist in verifying your purchase:

• A valid ID (driver's license or state ID).
• Details about the product, including name, brand, and approximate purchase date.
• Refunds may be issued as store credit or at the current selling price.
• Remember to be patient and polite when interacting with Dick's Sporting Goods associates, as they work within company policies.

Having these items will significantly improve your chances of a successful return.

💡 Pro Tip: Always digitize your Dick's Sporting Goods receipts immediately after purchase using Receiptor AI's WhatsApp scanner for hassle-free returns later.

How can you make Dick's Sporting Goods’s return policy even easier and quicker?

Unlike physical receipts, digital data is easier to locate and organize in bulk. By digitizing your receipts using Receiptor AI, you will never lose a receipt again.

1. Easily track return periods

Simply go to Sources > Email Accounts.

Receiptor AI automatically extracts key information from digital receipts in your emails, store names, dates, and itemized lists – all without lifting a finger.

Beyond keeping your receipts so you don’t lose them, Receiptor also has bonus features:

• Sync with budgeting apps or expense trackers for comprehensive financial management.
• Receiptor AI can categorize your purchases, making it easier to track spending patterns.
• Set up alerts for important purchases that are approaching end-of-return periods.

2. Capture and store your receipts digitally whenever, wherever you are

Receiptor AI has a WhatsApp Scanner feature for paper receipts that automatically adds and processes your receipt images.

After a simple setup (Settings > Personal Information > Enter your Phone Number):

• Open WhatsApp, enter the Receiptor AI chat, tap the camera icon, and send a photo of your receipt.
• Your digitized receipt will be available in your documents in a few moments.
• Easily send receipt files to family members for shared purchases or to your accountant for tax purposes.
• Find any receipt quickly by searching by date or store name on your Receiptor AI documents page.

Note: Many retailers now offer the option to receive digital receipts via email. For an additional layer of security, always opt for this when available.

By digitizing your receipts, you're not just preparing for potential returns—you're streamlining your entire purchase history. Whether it's for warranty claims, expense reports, or simply keeping track of your spending, digital receipts are a game-changer in modern shopping.

FAQ Section

Beyond what we have covered, here are some common questions relating to processing returns at Dick's Sporting Goods.

Can I return an item to my local store ?

• Return your online purchase to any open DICK'S Sporting Goods location, nationwide, with proof of purchase.
• Select In-Store Return and enter your confirmation number and billing zip code for proof of purchase barcode.
• You can also use your order confirmation email as proof of purchase for an in-store return.

Can I return online orders in store?

• Yes, bring order confirmation email or packing slip.

Have any further questions? You can check out Dick's Sporting Goods’s FAQ page for other common enquiries at this link.

Found this article helpful?

Read on to find out more about Receiptor AI.

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• Receiptor AI: A Founder's Vision for Automated Bookkeeping