What is Hobby Lobby’s return policy?
Confused over how to start the return process for Hobby Lobby?
For Hobby Lobby, their official return policy states that:
You have 90 days from your purchase date to return your item, provided that it’s in sellable condition (unused and unopened). You’ll need your receipt or shipping invoice for a full refund; without a receipt, you may make an exchange or get store credit, though your refundable amount will be based on the lowest selling price in the last 60 days. Due to frequent Hobby Lobby sales, this can be quite a bit less than your purchase price. Best to keep that receipt.
Here is a summary table:
Aspect | Details |
|---|---|
Return Policy | Items sold and shipped by HobbyLobby.com that total less than $250.00 can be returned or exchanged to any Hobby Lobby store within 90-days of purchase. |
Return Time Period | 90 days |
Non Returnables | Cut fabric/materials, opened art supplies, used craft items, seasonal items after holiday, custom framing, gift cards, and items without original packaging/receipt. No returns on "Final Sale" or clearance items. |
Contact Details | 1-800-888-0321 |
Upload your Hobby Lobby receipt
Upload your Hobby Lobby receipt to instantly check if you're eligible for a return:
How do I start a return?
According to their most updated return policy, these are the steps to take to initiate a return with Hobby Lobby.
Online returns: You’ll be responsible for the UPS or USPS return shipping charges. One exception is if your items were damaged when you received them. If that’s the case, be sure to call 1-800-888-0321 or email Hobby Lobby prior to returning, and Hobby Lobby will reimburse the shipping cost. Fill out this form and send your order to:
- Hobby Lobby
- Attention: Returns
- 7600 A SW 44th St
- Oklahoma City, OK 73179
In-store returns: Bring your item to any Hobby Lobby retail location to make a return. You’ll need your receipt in order to get a full refund, which may take up to two weeks to be issued. Your refund will come in the form you paid with (cash or credit). Items being returned without a receipt will be eligible for exchanges or store credit. Merchandise credit will be based on the lowest selling price in the last 60 days.
What is the Hobby Lobby’s return time period?
Hobby Lobby's return policy allows customers to return most items within 90 days of purchase, with some exceptions for specific categories. Be sure to confirm any exceptions before proceeding!
What can I not return at Hobby Lobby?
Hobby Lobby won't accept returns on: cut fabric/materials, opened art supplies, used craft items, seasonal items after holiday, custom framing, gift cards, and items without original packaging/receipt. No returns on "Final Sale" or clearance items.
What do I need to bring for a return?
To process a return, you will need proof of purchase, which can be a physical or digital receipt. Additionally, ensure the item is in good, unused, unwashed condition, preferably in its original packaging.
Who can I contact for help?
For further clarification, you can always reach out to Hobby Lobby’s helpline:
Need help? Call 1-800-888-0321 (M-F 8AM-5PM CST) or speak with your local Hobby Lobby store manager.
How do I do returns for Hobby Lobby without a receipt?
If you don’t have a receipt, you may still be able to process a return using delivery and shipping confirmation emails, your Hobby Lobby account information, or credit card statements. If you've lost a physical receipt, returning to the original store can increase your chances of a successful return. Here’s what to bring to assist in verifying your purchase:
- A valid ID (driver's license or state ID).
- Details about the product, including name, brand, and approximate purchase date.
- Refunds may be issued as store credit or at the current selling price.
- Remember to be patient and polite when interacting with Hobby Lobby associates, as they work within company policies.
Having these items will significantly improve your chances of a successful return.
💡 Pro Tip: Always digitize your Hobby Lobby receipts immediately after purchase using Receiptor AI's WhatsApp scanner for hassle-free returns later.
Keep your purchase documents organized
A stored receipt can help you find the purchase details when preparing a return. It does not change Hobby Lobby's policy or guarantee that a return will be accepted.
Collect email receipts
Connect the inbox that receives your purchase receipts to Receiptor AI. It collects receipts and invoices and extracts details such as the merchant, date and amount. Review the extracted information and keep the original document.
Save paper receipts too
Use Receiptor AI's supported WhatsApp or iMessage connection, or upload a receipt image. Check that the full receipt is legible before submitting it.
Check the return deadline with Hobby Lobby
Confirm the deadline and any item-specific exclusions with the retailer. Keep your own reminder if needed, and bring the purchase evidence the retailer requests. For business purchases, retain the receipt with your bookkeeping records as well.
FAQs
Beyond what we have covered, here are some common questions relating to processing returns at Hobby Lobby.
Can I exchange instead of return?
- Yes, exchanges allowed within 90 days with receipt.
What about damaged items?
- Report immediately and return with packaging and receipt.
How will I get my refund?
- With receipt: Original payment method
- Without receipt: Store credit
- Debit/credit: Back to card
- Cash purchases: Cash back
Have any further questions? You can check out Hobby Lobby’s FAQ page for other common enquiries at this link.
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