What is Menards’s return policy?
Confused over how to start the return process for Menards?
For Menards, their official return policy states that:
At Menards®, we are always Dedicated to Service and Quality℠. If the items you purchased in-store are not what you expected or are defective, follow these guidelines before making your return: • Any merchandise missing the original Universal Product Code (UPC) is only available for an even exchange on an identical product. • Returned merchandise that was purchased while on rebate must have the original rebate receipt. Without the rebate receipt, the value of the rebate will be deducted from the return amount. • Sale price adjustments are not allowed on end-of-season discounts, closeout items or special promotions (11% Rebate, Bag Sale, Dutch Auction, etc.). • Stock merchandise that is cut or altered may be subject to a 25% restocking fee.
Here is a summary table:
Aspect | Details |
|---|---|
| Return Policy | To return items to Menards, bring your items to the Returns desk at any Menards store location along with your receipt or online order number. For large items, you may use Menards' pick-up service for a fee. Most items can be returned in-store even if purchased online. The store strongly encourages keeping original packaging and documentation for smoother returns. |
| Return Time Period | 90 days |
| Non Returnables | Cut materials (like lumber cut to size), mixed paint, clearance items, gift cards, and any items marked as "final sale." Additionally, certain seasonal items become non-returnable after their season ends. Special order items may incur a restocking fee of up to 25% if returnable at all. |
| Contact Details | 1-800-636-2737 |
How do I start a return?
According to their most updated return policy, these are the steps to take to initiate a return with Menards.
Please bring your receipt or order confirmation email to the Service Desk located at the entrance to the store to return products purchased at any Menards® location to any store. Products purchased on MENARDS.COM® can also be returned to any store.
What is the Menards’s return time period?
Menards's return policy allows customers to return most items within 90 days of purchase, with some exceptions for specific categories. Be sure to confirm any exceptions before proceeding!
What can I not return at Menards?
Non-returnable items include cut materials (like lumber cut to size), mixed paint, clearance items, gift cards, and any items marked as "final sale." Additionally, certain seasonal items become non-returnable after their season ends. Special order items may incur a restocking fee of up to 25% if returnable at all.
What do I need to bring for a return?
To process a return, you will need proof of purchase, which can be a physical or digital receipt. Additionally, ensure the item is in good, unused, unwashed condition, preferably in its original packaging.
Who can I contact for help?
For further clarification, you can always reach out to Menards’s helpline:
For assistance with returns or questions, contact Menards Guest Services at 1-800-MENARDS (636-2737) from Monday through Friday 7 AM to 10 PM CST, Saturday 7 AM to 9 PM CST, and Sunday 8 AM to 8 PM CST. You can also visit your local store's guest service desk.
How do I do returns for Menards without a receipt?
If you don’t have a receipt, you may still be able to process a return using delivery and shipping confirmation emails, your Menards account information, or credit card statements. If you've lost a physical receipt, returning to the original store can increase your chances of a successful return. Here’s what to bring to assist in verifying your purchase:
- A valid ID (driver's license or state ID).
- Details about the product, including name, brand, and approximate purchase date.
- Refunds may be issued as store credit or at the current selling price.
- Remember to be patient and polite when interacting with Menards associates, as they work within company policies.
Having these items will significantly improve your chances of a successful return.
💡 Pro Tip: Always digitize your Menards receipts immediately after purchase using Receiptor AI's WhatsApp scanner for hassle-free returns later.
How can you make Menards’s return policy even easier and quicker?
Unlike physical receipts, digital data is easier to locate and organize in bulk. By digitizing your receipts using Receiptor AI, you will never lose a receipt again.
1. Easily track return periods
Simply go to Sources > Email Accounts.
Receiptor AI automatically extracts key information from digital receipts in your emails, store names, dates, and itemized lists – all without lifting a finger.
Beyond keeping your receipts so you don’t lose them, Receiptor also has bonus features:
- Sync with budgeting apps or expense trackers for comprehensive financial management.
- Receiptor AI can categorize your purchases, making it easier to track spending patterns.
- Set up alerts for important purchases that are approaching end-of-return periods.
2. Capture and store your receipts digitally whenever, wherever you are
Receiptor AI has a WhatsApp Scanner feature for paper receipts that automatically adds and processes your receipt images.
After a simple setup (Settings > Personal Information > Enter your Phone Number):
- Open WhatsApp, enter the Receiptor AI chat, tap the camera icon, and send a photo of your receipt.
- Your digitized receipt will be available in your documents in a few moments.
- Easily send receipt files to family members for shared purchases or to your accountant for tax purposes.
- Find any receipt quickly by searching by date or store name on your Receiptor AI documents page.
Note: Many retailers now offer the option to receive digital receipts via email. For an additional layer of security, always opt for this when available.
By digitizing your receipts, you're not just preparing for potential returns—you're streamlining your entire purchase history. Whether it's for warranty claims, expense reports, or simply keeping track of your spending, digital receipts are a game-changer in modern shopping.
FAQ Section
Beyond what we have covered, here are some common questions relating to processing returns at Menards.
Do I need the original receipt?
- While not always required, having the original receipt ensures the best refund. Without a receipt, you may receive store credit at the lowest selling price within the past 90 days. What condition do items need to be in?
- Items must be unused, in original packaging, and include all parts and documentation. Power equipment must not have been fueled or oiled. Can I return items bought with a Menards rebate?
- Yes, but the rebate value will be deducted from your refund amount. If you've already submitted the rebate, you'll need to return the rebate check or merchandise credit. How are online purchase returns handled?
- Online purchases can be returned to any Menards store. Bring your order number or receipt. Shipping costs are non-refundable unless the item was defective. What about items purchased with a Menards credit card?
- Returns on purchases made with a Menards credit card will be credited back to the card. If you no longer have the card, you may receive store credit.
Have any further questions? You can check out Menards’s FAQ page for other common enquiries at this link.
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