Michaels 's Return and Exchange Policy: Complete Guide for Hassle-Free Returns and Exchanges

What is Michaels ’s return policy?

Confused over how to start the return process for Michaels ?

For Michaels , their official return policy states that:

Michaels accepts returns within 60 days of purchase. To receive a full refund in the original payment method, a receipt is required. If you do not have a receipt, refunds may be issued as store credit at the lowest selling price. Most items can be returned if they are unused and in their original packaging, though opened items may be accepted if they are defective.

Here is a summary table:

How do I start a return?

According to their most updated return policy, these are the steps to take to initiate a return with Michaels .

• Gather Your Receipt: If you have the original receipt, keep it handy for a full refund in the original payment method. If you don’t have a receipt, you may still be eligible for a store credit.

• Prepare the Item: Make sure the item is unused and in its original packaging. If the item is defective or opened, it may still be returned, but you should check with customer service for guidance.

• Visit a Michaels Store: Bring the item and your receipt to a Michaels store. Go to the customer service desk and inform them that you'd like to make a return.

• Return by Mail (For Online Purchases): If you purchased the item online, you can either return it in-store or by mail. To return by mail, visit Michaels’ website and follow their online return process. You’ll need to print a return label, and shipping fees may apply.

• Refund Process: If the return is accepted, you’ll receive a refund to your original payment method (if a receipt is provided), or store credit if you don’t have a receipt.-

What is the Michaels ’s return time period?

Michaels 's return policy allows customers to return most items within 60 days of purchase, with some exceptions for specific categories. Be sure to confirm any exceptions before proceeding!

What can I not return at Michaels ?

Michaels does not accept returns for custom or personalized items, as well as opened software, books, or DVDs. Additionally, opened food products are non-returnable.

What do I need to bring for a return?

To process a return, you will need proof of purchase, which can be a physical or digital receipt. Additionally, ensure the item is in good, unused, unwashed condition, preferably in its original packaging.

Who can I contact for help?

For further clarification, you can always reach out to Michaels ’s helpline:

Need more help? Call us at 1-800-MICHAELS (1-800-642-4235)

How do I do returns for Michaels without a receipt?

If you don’t have a receipt, you may still be able to process a return using delivery and shipping confirmation emails, your Michaels account information, or credit card statements. If you've lost a physical receipt, returning to the original store can increase your chances of a successful return. Here’s what to bring to assist in verifying your purchase:

• A valid ID (driver's license or state ID).
• Details about the product, including name, brand, and approximate purchase date.
• Refunds may be issued as store credit or at the current selling price.
• Remember to be patient and polite when interacting with Michaels associates, as they work within company policies.

Having these items will significantly improve your chances of a successful return.

💡 Pro Tip: Always digitize your Michaels receipts immediately after purchase using Receiptor AI's WhatsApp scanner for hassle-free returns later.

How can you make Michaels ’s return policy even easier and quicker?

Unlike physical receipts, digital data is easier to locate and organize in bulk. By digitizing your receipts using Receiptor AI, you will never lose a receipt again.

1. Easily track return periods

Simply go to Sources > Email Accounts.

Receiptor AI automatically extracts key information from digital receipts in your emails, store names, dates, and itemized lists – all without lifting a finger.

Beyond keeping your receipts so you don’t lose them, Receiptor also has bonus features:

• Sync with budgeting apps or expense trackers for comprehensive financial management.
• Receiptor AI can categorize your purchases, making it easier to track spending patterns.
• Set up alerts for important purchases that are approaching end-of-return periods.

2. Capture and store your receipts digitally whenever, wherever you are

Receiptor AI has a WhatsApp Scanner feature for paper receipts that automatically adds and processes your receipt images.

After a simple setup (Settings > Personal Information > Enter your Phone Number):

• Open WhatsApp, enter the Receiptor AI chat, tap the camera icon, and send a photo of your receipt.
• Your digitized receipt will be available in your documents in a few moments.
• Easily send receipt files to family members for shared purchases or to your accountant for tax purposes.
• Find any receipt quickly by searching by date or store name on your Receiptor AI documents page.

Note: Many retailers now offer the option to receive digital receipts via email. For an additional layer of security, always opt for this when available.

By digitizing your receipts, you're not just preparing for potential returns—you're streamlining your entire purchase history. Whether it's for warranty claims, expense reports, or simply keeping track of your spending, digital receipts are a game-changer in modern shopping.

FAQ Section

Beyond what we have covered, here are some common questions relating to processing returns at Michaels .

Can I return items without a receipt?

• Yes, you can return items without a receipt, but you'll need to provide proof of purchase (like a bank statement or order number). Michaels will issue a refund or store credit based on the lowest price the item was sold for.

How do I get a refund?

• Refunds will be issued to the original payment method. If you used a credit card, the refund will be applied to that card. In the case of cash payments, a cash refund will be provided.

Have any further questions? You can check out Michaels ’s FAQ page for other common enquiries at this link.

Found this article helpful?

Read on to find out more about Receiptor AI.

• Is there an app to find receipts in email?
• Receipt Scanners: What is the Best Way to Digitize Receipts?
• I Lost My Receipt: What to Do Next?
• Receiptor AI: A Founder's Vision for Automated Bookkeeping