What is O'Reilly’s return policy?
Confused over how to start the return process for O'Reilly?
For O'Reilly, their official return policy states that:
Returns received within 60 days of original shipment are accepted but subject to a 30% restocking fee and shipping/handling fees. No returns or exchanges are accepted for personalized products such as books, or for used mugs or glasses. Defective items may be returned without a restocking fee being assessed if they are received back by BillOReilly.com within 30 days of shipment, and if they are returned in their original packaging. Defective products will be replaced for the same product after the defect has been verified. If you return an item after 30 days of shipment, it will be subject to a 30% restocking fee. Customers may exchange items for other products subject to applicable shipping and handling fees.
Here is a summary table:
Aspect | Details |
|---|---|
| Return Policy | Returns received within 60 days of original shipment are accepted but subject to a 30% restocking fee and shipping/handling fees. |
| Return Time Period | 90 days |
| Non Returnables | personalized products such as books, or for used mugs or glasses |
| Contact Details | 1-888-327-7153 |
How do I start a return?
According to their most updated return policy, these are the steps to take to initiate a return with O'Reilly.
- Fill out the return invoice that came with your order. If you no longer have the return invoice, you can request one by emailing orders@BillOReilly.com.
- Items returned without an invoice (or without the information contained in the invoice) cannot be processed for return, and will be returned to you at your cost.
- Remove the attached return address label and stick it to the outside of the original shipping box (or another box if you no longer have the original).
Send it to BillOReilly.com
- Attn: Returns Department
- 105 S Commerce Drive
- Aston, PA 19014
What is the O'Reilly’s return time period?
O'Reilly's return policy allows customers to return most items within 90 days of purchase, with some exceptions for specific categories. Be sure to confirm any exceptions before proceeding!
What can I not return at O'Reilly?
No returns or exchanges are accepted for personalized products such as books, or for used mugs or glasses.
What do I need to bring for a return?
To process a return, you will need proof of purchase, which can be a physical or digital receipt. Additionally, ensure the item is in good, unused, unwashed condition, preferably in its original packaging.
Who can I contact for help?
For further clarification, you can always reach out to O'Reilly’s helpline:
Bill O reilly's Main Customer Service can be contacted at 1-888-327-7153. They are available 7 days a week, 7:30 AM - 11:00 PM CT
How do I do returns for O'Reilly without a receipt?
If you don’t have a receipt, you may still be able to process a return using delivery and shipping confirmation emails, your O'Reilly account information, or credit card statements. If you've lost a physical receipt, returning to the original store can increase your chances of a successful return. Here’s what to bring to assist in verifying your purchase:
- A valid ID (driver's license or state ID).
- Details about the product, including name, brand, and approximate purchase date.
- Refunds may be issued as store credit or at the current selling price.
- Remember to be patient and polite when interacting with O'Reilly associates, as they work within company policies.
Having these items will significantly improve your chances of a successful return.
💡 Pro Tip: Always digitize your O'Reilly receipts immediately after purchase using Receiptor AI's WhatsApp scanner for hassle-free returns later.
How can you make O'Reilly’s return policy even easier and quicker?
Unlike physical receipts, digital data is easier to locate and organize in bulk. By digitizing your receipts using Receiptor AI, you will never lose a receipt again.
1. Easily track return periods
Simply go to Sources > Email Accounts.
Receiptor AI automatically extracts key information from digital receipts in your emails, store names, dates, and itemized lists – all without lifting a finger.
Beyond keeping your receipts so you don’t lose them, Receiptor also has bonus features:
- Sync with budgeting apps or expense trackers for comprehensive financial management.
- Receiptor AI can categorize your purchases, making it easier to track spending patterns.
- Set up alerts for important purchases that are approaching end-of-return periods.
2. Capture and store your receipts digitally whenever, wherever you are
Receiptor AI has a WhatsApp Scanner feature for paper receipts that automatically adds and processes your receipt images.
After a simple setup (Settings > Personal Information > Enter your Phone Number):
- Open WhatsApp, enter the Receiptor AI chat, tap the camera icon, and send a photo of your receipt.
- Your digitized receipt will be available in your documents in a few moments.
- Easily send receipt files to family members for shared purchases or to your accountant for tax purposes.
- Find any receipt quickly by searching by date or store name on your Receiptor AI documents page.
Note: Many retailers now offer the option to receive digital receipts via email. For an additional layer of security, always opt for this when available.
By digitizing your receipts, you're not just preparing for potential returns—you're streamlining your entire purchase history. Whether it's for warranty claims, expense reports, or simply keeping track of your spending, digital receipts are a game-changer in modern shopping.
FAQ Section
Beyond what we have covered, here are some common questions relating to processing returns at O'Reilly.
Are all products in the BillOReilly.com store made in the USA?
-
Supporting the US economy is important to Bill O'Reilly and all of us at BillOReilly.com. Therefore, it is always their first choice to offer merchandise made in the USA of 100% USA-made materials. In this age of globalization however, it can be impossible to find, or prohibitively expensive to carry, certain products that are 100% USA-made.
-
As a result, when there is a demand for a product and that demand cannot be met by a 100% USA-made product, BillOReilly.com will purchase from a supplier that can meet our standards of quality and level of service. In those instances, they will clearly label such products so you can make your own informed purchase decision.
Have any further questions? You can check out O'Reilly’s FAQ page for other common enquiries at this link.
Found this article helpful?
Read on to find out more about Receiptor AI.
