Winners's Return and Exchange Policy: Complete Guide for Hassle-Free Returns and Exchanges

What is Winners’s return policy?

Confused over how to start the return process for Winners?

For Winners, their official return policy states that:

Return Policy? We will gladly refund your purchase—just make sure to bring the original register receipt and have the tags attached to the merchandise. Returns made within 10 days: Refunds will be given in the original form of payment, or as a gift card.

Here is a summary table:

How do I start a return?

According to their most updated return policy, these are the steps to take to initiate a return with Winners.

• Check Eligibility: Ensure the item is eligible for return, within 14 days of purchase. The item should be in its original condition and packaging with proof of purchase (receipt).

• Visit the Store: Bring the item, receipt, and any original packaging to your local Metro store.

• Go to Customer Service: Visit the customer service desk where a staff member will process your return.

What is the Winners’s return time period?

Winners's return policy allows customers to return most items within 30 days of purchase, with some exceptions for specific categories. Be sure to confirm any exceptions before proceeding!

What can I not return at Winners?

At Winners, certain items cannot be returned, including opened beauty and personal care products, such as cosmetics and skincare items. Perishable goods, including food and beverages, are also non-returnable. Gift cards are another exception, as they cannot be returned once purchased. Items that were marked as final sale, including sale and clearance products, are generally not eligible for return. Additionally, items that have been worn, used, or damaged after purchase, such as washed clothing or worn shoes, are not accepted for return. Always check with your local Winners store for specific return guidelines and exceptions.

What do I need to bring for a return?

To process a return, you will need proof of purchase, which can be a physical or digital receipt. Additionally, ensure the item is in good, unused, unwashed condition, preferably in its original packaging.

Who can I contact for help?

For further clarification, you can always reach out to Winners’s helpline:

You can contact Winners customer service at 1-800-646-9466 for assistance with returns or other inquiries. For store-specific questions, it's best to reach out to your local Winners store directly.

How do I do returns for Winners without a receipt?

If you don’t have a receipt, you may still be able to process a return using delivery and shipping confirmation emails, your Winners account information, or credit card statements. If you've lost a physical receipt, returning to the original store can increase your chances of a successful return. Here’s what to bring to assist in verifying your purchase:

• A valid ID (driver's license or state ID).
• Details about the product, including name, brand, and approximate purchase date.
• Refunds may be issued as store credit or at the current selling price.
• Remember to be patient and polite when interacting with Winners associates, as they work within company policies.

Having these items will significantly improve your chances of a successful return.

💡 Pro Tip: Always digitize your Winners receipts immediately after purchase using Receiptor AI's WhatsApp scanner for hassle-free returns later.

How can you make Winners’s return policy even easier and quicker?

Unlike physical receipts, digital data is easier to locate and organize in bulk. By digitizing your receipts using Receiptor AI, you will never lose a receipt again.

1. Easily track return periods

Simply go to Sources > Email Accounts.

Receiptor AI automatically extracts key information from digital receipts in your emails, store names, dates, and itemized lists – all without lifting a finger.

Beyond keeping your receipts so you don’t lose them, Receiptor also has bonus features:

• Sync with budgeting apps or expense trackers for comprehensive financial management.
• Receiptor AI can categorize your purchases, making it easier to track spending patterns.
• Set up alerts for important purchases that are approaching end-of-return periods.

2. Capture and store your receipts digitally whenever, wherever you are

Receiptor AI has a WhatsApp Scanner feature for paper receipts that automatically adds and processes your receipt images.

After a simple setup (Settings > Personal Information > Enter your Phone Number):

• Open WhatsApp, enter the Receiptor AI chat, tap the camera icon, and send a photo of your receipt.
• Your digitized receipt will be available in your documents in a few moments.
• Easily send receipt files to family members for shared purchases or to your accountant for tax purposes.
• Find any receipt quickly by searching by date or store name on your Receiptor AI documents page.

Note: Many retailers now offer the option to receive digital receipts via email. For an additional layer of security, always opt for this when available.

By digitizing your receipts, you're not just preparing for potential returns—you're streamlining your entire purchase history. Whether it's for warranty claims, expense reports, or simply keeping track of your spending, digital receipts are a game-changer in modern shopping.

FAQ Section

Beyond what we have covered, here are some common questions relating to processing returns at Winners.

Can I return opened items?

• Opened beauty and personal care products, such as cosmetics or skincare, cannot be returned. Other items must be unused and in original condition.

Have any further questions? You can check out Winners’s FAQ page for other common enquiries at this link.

Found this article helpful?

Read on to find out more about Receiptor AI.

• Is there an app to find receipts in email?
• Receipt Scanners: What is the Best Way to Digitize Receipts?
• I Lost My Receipt: What to Do Next?
• Receiptor AI: A Founder's Vision for Automated Bookkeeping