Aldi's Return and Exchange Policy: Complete Guide for Hassle-Free Returns and Exchanges

What is Aldi’s return policy?

Confused over how to start the return process for Aldi?

For Aldi, their official return policy states that:

If you’re not completely satisfied with one of our everyday grocery items or Special Buys, you can return it for a refund or replacement within 60 days. Simply bring the product back to any ALDI store with proof of purchase (eg. receipt, bank statement, warranty card, credit card statement), ideally with the product packaging. Our friendly staff will then assist you with a refund or replacement.

Here is a summary table:

How do I start a return?

According to their most updated return policy, these are the steps to take to initiate a return with Aldi.

• To return items to Aldi, start by collecting the product you wish to return along with its packaging and receipt if you have it. Visit any Aldi store during regular business hours and proceed to the customer service desk at the front of the store.
• Present your items to the staff member who will verify your purchase when possible.
• For food items, they'll inspect the packaging to ensure it's intact.
• The staff member will process both your refund and replacement.
• If returning non-food items without a receipt, you'll need to show the original packaging, but the return can still be processed.
• Payment will be refunded to your original payment method if you have the receipt, or store credit may be issued if you don't.

What is the Aldi’s return time period?

Aldi's return policy allows customers to return most items within 60 days of purchase, with some exceptions for specific categories. Be sure to confirm any exceptions before proceeding!

What can I not return at Aldi?

At Aldi, you cannot return alcoholic beverages under any circumstances due to legal regulations. Additionally, opened cosmetics are not accepted for returns due to hygiene concerns. Gift cards are non-refundable once purchased. Some seasonal items may have specific return restrictions which will be noted at time of purchase, so it's best to check the return policy for these items when buying. Any products without their original packaging, especially food items, may also be declined for return.

What do I need to bring for a return?

To process a return, you will need proof of purchase, which can be a physical or digital receipt. Additionally, ensure the item is in good, unused, unwashed condition, preferably in its original packaging.

Who can I contact for help?

For further clarification, you can always reach out to Aldi’s helpline:

Visit your local ALDI store or call 1-800-325-7894

How do I do returns for Aldi without a receipt?

If you don’t have a receipt, you may still be able to process a return using delivery and shipping confirmation emails, your Aldi account information, or credit card statements. If you've lost a physical receipt, returning to the original store can increase your chances of a successful return. Here’s what to bring to assist in verifying your purchase:

• A valid ID (driver's license or state ID).
• Details about the product, including name, brand, and approximate purchase date.
• Refunds may be issued as store credit or at the current selling price.
• Remember to be patient and polite when interacting with Aldi associates, as they work within company policies.

Having these items will significantly improve your chances of a successful return.

💡 Pro Tip: Always digitize your Aldi receipts immediately after purchase using Receiptor AI's WhatsApp scanner for hassle-free returns later.

How can you make Aldi’s return policy even easier and quicker?

Unlike physical receipts, digital data is easier to locate and organize in bulk. By digitizing your receipts using Receiptor AI, you will never lose a receipt again.

1. Easily track return periods

Simply go to Sources > Email Accounts.

Receiptor AI automatically extracts key information from digital receipts in your emails, store names, dates, and itemized lists – all without lifting a finger.

Beyond keeping your receipts so you don’t lose them, Receiptor also has bonus features:

• Sync with budgeting apps or expense trackers for comprehensive financial management.
• Receiptor AI can categorize your purchases, making it easier to track spending patterns.
• Set up alerts for important purchases that are approaching end-of-return periods.

2. Capture and store your receipts digitally whenever, wherever you are

Receiptor AI has a WhatsApp Scanner feature for paper receipts that automatically adds and processes your receipt images.

After a simple setup (Settings > Personal Information > Enter your Phone Number):

• Open WhatsApp, enter the Receiptor AI chat, tap the camera icon, and send a photo of your receipt.
• Your digitized receipt will be available in your documents in a few moments.
• Easily send receipt files to family members for shared purchases or to your accountant for tax purposes.
• Find any receipt quickly by searching by date or store name on your Receiptor AI documents page.

Note: Many retailers now offer the option to receive digital receipts via email. For an additional layer of security, always opt for this when available.

By digitizing your receipts, you're not just preparing for potential returns—you're streamlining your entire purchase history. Whether it's for warranty claims, expense reports, or simply keeping track of your spending, digital receipts are a game-changer in modern shopping.

FAQ Section

Beyond what we have covered, here are some common questions relating to processing returns at Aldi.

Do I have to go back to the same store that I purchased the item from in order to get a refund?

• You’re welcome to return to any ALDI store for a refund. Please ensure you have your receipt or any other proof of purchase handy. To view our refund policy please visit ALDI Refund Policy.

What is acceptable as proof of purchase?

• The best proof of purchase is a receipt. ALDI strongly advises you to make a copy of your receipt and keep it, and the original, in a safe place. Bank statements, warranty cards and credit card statements are also generally accepted, providing the retail cost of the product can be proven.

Have any further questions? You can check out Aldi’s FAQ page for other common enquiries at this link.

Found this article helpful?

Read on to find out more about Receiptor AI.

• Is there an app to find receipts in email?
• Receipt Scanners: What is the Best Way to Digitize Receipts?
• I Lost My Receipt: What to Do Next?
• Receiptor AI: A Founder's Vision for Automated Bookkeeping