Rebel sport 's Return and Exchange Policy: Complete Guide for Hassle-Free Returns and Exchanges

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What is Rebel sport ’s return policy?

Confused over how to start the return process for Rebel sport ?

For Rebel sport , their official return policy states that:

Rebel offers a 60-day return period , requiring items to be unworn and in original condition with tags and packaging, along with proof of purchase. Returns can be made in-store or by post for online orders (free up to 22kg/105cm), with refunds processed via the original payment method or equivalent gift card for gift card purchases, though delivery fees aren't refundable for change of mind returns.

Here is a summary table:

Aspect

Details

Return PolicyYou can return or exchange a product that you have purchased in-store or online for any reason within 60 days. Products must be unworn, unwashed, unused, in original condition and where applicable must include original packaging (e.g. shoe box), with all tags or labels still attached.
Return Time Period60 days
Non ReturnablesTailor-made customer orders, underwear (including thermals and swimwear) or socks, water bottles, food products, vitamins and health products or gift cards.
Contact Details1300 654 502

How do I start a return?

According to their most updated return policy, these are the steps to take to initiate a return with Rebel sport .

You can return or exchange in-store including for online purchases (except for Online Only products) at any rebel store. Postal returns are available for online purchases but not exchanges. A shipping fee may apply to returns including postal returns and the return of bulky items.

What is the Rebel sport ’s return time period?

Rebel sport 's return policy allows customers to return most items within 60 days of purchase, with some exceptions for specific categories. Be sure to confirm any exceptions before proceeding!

What can I not return at Rebel sport ?

You may not return tailor-made customer orders, underwear (including thermals and swimwear) or socks, water bottles, food products, vitamins and health products or gift cards.

What do I need to bring for a return?

To process a return, you will need proof of purchase, which can be a physical or digital receipt. Additionally, ensure the item is in good, unused, unwashed condition, preferably in its original packaging.

Who can I contact for help?

For further clarification, you can always reach out to Rebel sport ’s helpline:

To contact Rebel: Live Chat: Available via their website (webchat option) Visit: Any Rebel store (use Store Locator on website) Online: Through their 'Contact Us' page Call: 1300 654 502 , available Monday- Friday: 8am-6pm AEDT, Saturday-Sunday: 9am-5pm AEDT , Sunday:closed

How do I do returns for Rebel sport without a receipt?

If you don’t have a receipt, you may still be able to process a return using delivery and shipping confirmation emails, your Rebel sport account information, or credit card statements. If you've lost a physical receipt, returning to the original store can increase your chances of a successful return. Here’s what to bring to assist in verifying your purchase:

  • A valid ID (driver's license or state ID).
  • Details about the product, including name, brand, and approximate purchase date.
  • Refunds may be issued as store credit or at the current selling price.
  • Remember to be patient and polite when interacting with Rebel sport associates, as they work within company policies.

Having these items will significantly improve your chances of a successful return.

💡 Pro Tip: Always digitize your Rebel sport receipts immediately after purchase using Receiptor AI's WhatsApp scanner for hassle-free returns later.

How can you make Rebel sport ’s return policy even easier and quicker?

Unlike physical receipts, digital data is easier to locate and organize in bulk. By digitizing your receipts using Receiptor AI, you will never lose a receipt again.

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1. Easily track return periods

Simply go to Sources > Email Accounts.

Receiptor AI automatically extracts key information from digital receipts in your emails, store names, dates, and itemized lists – all without lifting a finger.

Beyond keeping your receipts so you don’t lose them, Receiptor also has bonus features:

  • Sync with budgeting apps or expense trackers for comprehensive financial management.
  • Receiptor AI can categorize your purchases, making it easier to track spending patterns.
  • Set up alerts for important purchases that are approaching end-of-return periods.
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2. Capture and store your receipts digitally whenever, wherever you are

Receiptor AI has a WhatsApp Scanner feature for paper receipts that automatically adds and processes your receipt images.

After a simple setup (Settings > Personal Information > Enter your Phone Number):

  • Open WhatsApp, enter the Receiptor AI chat, tap the camera icon, and send a photo of your receipt.
  • Your digitized receipt will be available in your documents in a few moments.
  • Easily send receipt files to family members for shared purchases or to your accountant for tax purposes.
  • Find any receipt quickly by searching by date or store name on your Receiptor AI documents page.

Note: Many retailers now offer the option to receive digital receipts via email. For an additional layer of security, always opt for this when available.

By digitizing your receipts, you're not just preparing for potential returns—you're streamlining your entire purchase history. Whether it's for warranty claims, expense reports, or simply keeping track of your spending, digital receipts are a game-changer in modern shopping.

FAQ Section

Beyond what we have covered, here are some common questions relating to processing returns at Rebel sport .

How to return by post?

  • To return your order that is under 22kg and 105cm long, simply:

  • Go to rebelsport.com.au to visit the return and exchanges page. From there, scroll to the FAQ "How do I return my items by post" and follow the easy steps to submit a return based on your state.

How long does it take to get a refund?

  • Your refund will be processed as soon as the returned product is inspected by our quality assurance team and confirmed that it fits within our returns policy. This quality check can take up to two weeks. Once the return has been approved, it takes one to two days for the refund to be made by rebel to your financial institution (for example your credit card provider).

Refunds will be processed via the original payment method, except where you have used a gift card, in which case we will provide you with a replacement gift card of equivalent value. Shipping fees may apply to the return of bulky items.

We may reverse rebel active credits or points that have been allocated to you in relation to a refunded product.

Delivery fees and charges for change of mind refunds are non-refundable.

Have any further questions? You can check out Rebel sport ’s FAQ page for other common enquiries at this link.

Found this article helpful?

Read on to find out more about Receiptor AI.

Lou Yueting
By Lou Yueting

Last update on December 23, 2024 · 3 min read

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