What is Rebel sport ’s return policy?
Confused over how to start the return process for Rebel sport ?
For Rebel sport , their official return policy states that:
Rebel offers a 60-day return period , requiring items to be unworn and in original condition with tags and packaging, along with proof of purchase. Returns can be made in-store or by post for online orders (free up to 22kg/105cm), with refunds processed via the original payment method or equivalent gift card for gift card purchases, though delivery fees aren't refundable for change of mind returns.
Here is a summary table:
Aspect | Details |
|---|---|
Return Policy | You can return or exchange a product that you have purchased in-store or online for any reason within 60 days. Products must be unworn, unwashed, unused, in original condition and where applicable must include original packaging (e.g. shoe box), with all tags or labels still attached. |
Return Time Period | 60 days |
Non Returnables | Tailor-made customer orders, underwear (including thermals and swimwear) or socks, water bottles, food products, vitamins and health products or gift cards. |
Contact Details | 1300 654 502 |
Upload your Rebel sport receipt
Upload your Rebel sport receipt to instantly check if you're eligible for a return:
How do I start a return?
According to their most updated return policy, these are the steps to take to initiate a return with Rebel sport .
You can return or exchange in-store including for online purchases (except for Online Only products) at any rebel store. Postal returns are available for online purchases but not exchanges. A shipping fee may apply to returns including postal returns and the return of bulky items.
What is the Rebel sport ’s return time period?
Rebel sport 's return policy allows customers to return most items within 60 days of purchase, with some exceptions for specific categories. Be sure to confirm any exceptions before proceeding!
What can I not return at Rebel sport ?
You may not return tailor-made customer orders, underwear (including thermals and swimwear) or socks, water bottles, food products, vitamins and health products or gift cards.
What do I need to bring for a return?
To process a return, you will need proof of purchase, which can be a physical or digital receipt. Additionally, ensure the item is in good, unused, unwashed condition, preferably in its original packaging.
Who can I contact for help?
For further clarification, you can always reach out to Rebel sport ’s helpline:
To contact Rebel: Live Chat: Available via their website (webchat option) Visit: Any Rebel store (use Store Locator on website) Online: Through their 'Contact Us' page Call: 1300 654 502 , available Monday- Friday: 8am-6pm AEDT, Saturday-Sunday: 9am-5pm AEDT , Sunday:closed
How do I do returns for Rebel sport without a receipt?
If you don’t have a receipt, you may still be able to process a return using delivery and shipping confirmation emails, your Rebel sport account information, or credit card statements. If you've lost a physical receipt, returning to the original store can increase your chances of a successful return. Here’s what to bring to assist in verifying your purchase:
- A valid ID (driver's license or state ID).
- Details about the product, including name, brand, and approximate purchase date.
- Refunds may be issued as store credit or at the current selling price.
- Remember to be patient and polite when interacting with Rebel sport associates, as they work within company policies.
Having these items will significantly improve your chances of a successful return.
💡 Pro Tip: Always digitize your Rebel sport receipts immediately after purchase using Receiptor AI's WhatsApp scanner for hassle-free returns later.
Keep your purchase documents organized
A stored receipt can help you find the purchase details when preparing a return. It does not change Rebel sport 's policy or guarantee that a return will be accepted.
Collect email receipts
Connect the inbox that receives your purchase receipts to Receiptor AI. It collects receipts and invoices and extracts details such as the merchant, date and amount. Review the extracted information and keep the original document.
Save paper receipts too
Use Receiptor AI's supported WhatsApp or iMessage connection, or upload a receipt image. Check that the full receipt is legible before submitting it.
Check the return deadline with Rebel sport
Confirm the deadline and any item-specific exclusions with the retailer. Keep your own reminder if needed, and bring the purchase evidence the retailer requests. For business purchases, retain the receipt with your bookkeeping records as well.
FAQs
Beyond what we have covered, here are some common questions relating to processing returns at Rebel sport .
How to return by post?
-
To return your order that is under 22kg and 105cm long, simply:
-
Go to rebelsport.com.au to visit the return and exchanges page. From there, scroll to the FAQ "How do I return my items by post" and follow the easy steps to submit a return based on your state.
How long does it take to get a refund?
- Your refund will be processed as soon as the returned product is inspected by our quality assurance team and confirmed that it fits within our returns policy. This quality check can take up to two weeks. Once the return has been approved, it takes one to two days for the refund to be made by rebel to your financial institution (for example your credit card provider).
Refunds will be processed via the original payment method, except where you have used a gift card, in which case we will provide you with a replacement gift card of equivalent value. Shipping fees may apply to the return of bulky items.
We may reverse rebel active credits or points that have been allocated to you in relation to a refunded product.
Delivery fees and charges for change of mind refunds are non-refundable.
Have any further questions? You can check out Rebel sport ’s FAQ page for other common enquiries at this link.
Found this article helpful?
Read on to find out more about Receiptor AI.
